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+--- Thread: Broken Machine? (/Thread-Broken-Machine)
Broken Machine? - ZZDave - 11-07-2021
Been having trouble with "the machine". A ResMed Autosense 10. Have had it 5 years. I noticed the data from previous nights sleep was not right as far as I could tell. Called the DME and they sold me new supplies. Didn't work. Gave the DME the SmartCard from the machine. They sent my doctor some strange stuff: a graph but compressed and unreadable. Gave the SmartCard to doctor and their answer was "the machine's broken".
How does one tell if the machine is broken? Except for obvious broken things the SmartCard is all there is.
RE: Broken Machine? - GuyScharf - 11-07-2021
"Broken" can mean so many different things! Some complaints are pressure problems (too little, too much), motor noises, many short sessions, etc.
OSCAR might give a clue. Post a screenshot of the OSCAR Daily page and any other page that looks weird.
Insurance usually considers 5 yr to be the expected life (although machines may last much longer) and I expect would replace a "broken" machine at that age.
RE: Broken Machine? - Gideon - 11-07-2021
Obviously it's broken because the doctor couldn't directly read it.
RE: Broken Machine? - ScottZZZ - 11-07-2021
Is the only "trouble" the bad/unreadable data on the SD card? If so, you might try a new SD card and see if data written to it is also problematic. Intermittent write failures on a worn SD could cause some strange looking results -- though it's more likely to just stop working entirely. Put a new SD in for a night, then see what it looks like on Oscar or have your DME try to read it.