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Sleepyhead v0.9.3-0 -- problem with Win XP? - Printable Version

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Sleepyhead v0.9.3-0 -- problem with Win XP? - Apnea 1 - 06-24-2013

I am using (on trial) a PRS1 60 Series auto-bipap. I downloaded Sleepyhead v0.9.3-0 to two computers. One computer uses Win 7 and Sleepyhead works fine. The other computer is old and uses Win XP Professional, Service Pack 3. With the Win XP computer, the labels and numbers on the daily graphs are hard to read. Also, the numbers on the left side of the graph, on the vertical ordinate, do not line up with the horizontal lines on the graph. I downloaded Sleepyhead v9.1 and v9.2 on the Win XP computer and the labels and numbers are fine. The problem is only with Sleepyhead v0.9.3-0.

My Win XP computer is a laptop which I use for traveling. So I would like to fix the problem if I can. Unfortunately, the earlier versions of Sleepyhead, which display without problems, will not download info from a 60 series machine.

My guess is that there is a bug in Sleepyhead that prevents Win XP computers from showing labels and numbers clearly and that there is nothing I can do to fix the problem. Am I correct?




RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - Paptillian - 06-24-2013

Is this the bug?

http://sourceforge.net/p/sleepyhead/bugs/149/

Seems someone reported something similar against the 0.9_beta code in June (although using Windows 8, not XP). Still an open issue.



RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - Apnea 1 - 06-25-2013

(06-24-2013, 07:22 PM)Paptillian Wrote: Is this the bug?

http://sourceforge.net/p/sleepyhead/bugs/149/

Seems someone reported something similar against the 0.9_beta code in June (although using Windows 8, not XP). Still an open issue.

Yes, the problem reported by the person with Windows 8 looks like the problem I am having with Win XP. Am I correct, that there is nothing I can do about the problem (except report it)?

Can you help with two other Sleepyhead matters?

1. I want to report to the Sleepyhead people the problem I am having with Win XP. But I couldn't figure out where to go in the Sleepyhead program to open a dialogue box for reporting bugs.

2. I wanted to take a screenshot of a daily report to illustrate the problem I have, like the screenshot presented by the person with the Win 8 problem. I go to View, select Take Screenshot, and right click. But I can't figure out where to go to retrieve the screenshot. It's as though I never took the screenshot.




RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - Paptillian - 06-25-2013

Apnea 1, sorry I don't know much about getting support for SleepyHead but there's a little bit of information here:
http://sourceforge.net/projects/sleepyhead/support

Hang in there. I think that since it's already reported the author knows about it but probably hasn't been able to fix it yet.

If you can, I'd suggest letting them know that you're seeing it on XP as well, and see if you can get your screenshots added to the ticket.


RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - archangle - 06-25-2013

Have you changed the DPI settings for your display to something other than the Windows default?

That screws up a lot of programs.


RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - jgjones1972 - 06-25-2013

On the screenshot question, after you take the screenshot you have to open "Paint" or some other such program and then choose "paste" to get it into a medium you can see and work with. From there you can crop it or whatever and then save it to file.


RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - Apnea 1 - 06-25-2013

(06-25-2013, 03:55 PM)jgjones1972 Wrote: On the screenshot question, after you take the screenshot you have to open "Paint" or some other such program and then choose "paste" to get it into a medium you can see and work with. From there you can crop it or whatever and then save it to file.

Thanks. I don't know what "Paint" is. Would Photoshop Elements work?




RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - jgjones1972 - 06-25-2013

I don't know about Photoshop, but you should have paint pre-installed with Windows. Go to Start, All Programs, Accessories - "Paint" should be in there.




RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - Apnea 1 - 06-25-2013

(06-25-2013, 03:45 PM)archangle Wrote: Have you changed the DPI settings for your display to something other than the Windows default?

That screws up a lot of programs.

The screen resolution is set for 1920 x 1200. This is the highest resolution I can set the laptop for. I assume this is the default value but I really don't know. As an experiment, I tried a lower resolution. It changed things but did not fix the problem.




RE: Sleepyhead v0.9.3-0 -- problem with Win XP? - cbramsey - 06-25-2013

In order to leave Bug information on the SourceForge website, you would have to create an account there if you didn't have one already. It is free to create an account.

Hope that helps.