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+--- Thread: Oscar crashing when importong from oxymeter (/Thread-Oscar-crashing-when-importong-from-oxymeter)
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Oscar crashing when importong from oxymeter - J Francois - 02-20-2022
Hello.
When I'm importing data from my oxymeter, Oscar crashes.
I'm using a Contex CMS50I, Oscar 1.31, CPAP resmed Airsens 10, Ubuntu 21.04.
Oscar is conected to the oxymeter, and lists all the sessions recorded on the oxymeter.
I can select and ask to import one session.
In the debug window, I see that OSCAR is receiving data from the oxymeter.
At the end of importation, Oscar requests me to synchronise, the start time of the session in the oxymeter and the session from the CPAP.
The calendar shows no date.
And then it crashes.
If I import data from a file saved on the computer, I get the calendar and can successfully synchronize and import the data.
I have modified in the preference the graphic engine of Oscar, but no effect.
Does any body would have an idea?
Does anyone succed in importing directly from a CMS50I under Ubuntu (or Other distributions)?
Regards
RE: Oscar crashing when importong from oxymeter - Crimson Nape - 02-20-2022
Hi J Francois! -
How new is your oximeter? If it is less than about 2-years old, then its firmware may not allow a direct import into OSCAR. Contec changed the communication protocols in the newer firmware, and OSCAR currently doesn't have them. The only way will be to import the "SpO2" file.
- Red
RE: Oscar crashing when importong from oxymeter - sawinglogz - 02-21-2022
(02-20-2022, 05:01 PM)J Francois Wrote: ...And then it crashes.
Oops, it shouldn't do that! Please send us a zip of OSCAR's diagnostic logs. Within OSCAR: Help > Troubleshooting > Create zip of OSCAR diagnostic logs
Then upload the resulting zip to https://www.dropbox.com/request/REp6AH7LCGyeOcXfOokH
That should let me replicate the crash and figure out what's going on.
Oscar crashing when importing from oxymeter - J Francois - 02-21-2022
Crimson, thank you for your reply.
On the back of my oxymeter is what appears to be a manufacturing date: December 2020.
I bought it on AliExpress by june 2021, which makes the date consistent.
The oxymeters shows a hardware version 2.0 and software version 2.0.
I need version 3.7 of the firmware?
If so, do you know if there is a solution to flash the firmware (solution including usb to serial such as rs-232 is ok for me)?
Do you know wether it is possible to buy another oxymeter beiing sure of the firmaware version?
Regards
Oscar crashing when importing from oxymeter - J Francois - 02-21-2022
Hello SaWingLogz
Thank you for your answer.
I have transfered the log file on your dropbox.
I'm using Oscar on Ubuntu 20.04, I run it in French.
Do not hesitate to ask me more details about my environement.
Regards
RE: Oscar crashing when importong from oxymeter - pholynyk - 02-21-2022
J Francois - The version 3.7 firmware mentioned in the Oximeter Import page refers to the version 1 hardware that was sold before 2020. Apparently when Contec bumped the hardware version, they reset the software version, which leads to much confusion.
I wasn't aware of a CMS50I using the new hardware; so far we have not been able to support the new version of the CMS50F with direct import. The SpO2 file import works, but requires using the Windows software.
Would you tell us the device's manufacture and product ID reported by lsusb, please? Just plug it in and type 'lsusb' in a terminal.
RE: Oscar crashing when importong from oxymeter - Crimson Nape - 02-21-2022
J Francois - pholynyk responded with what I was going to tell you. You do have the latest version. Contec just made it confusing for the end user.
RE: Oscar crashing when importong from oxymeter - pholynyk - 02-21-2022
The logs they uploaded show that it is a CMS50I using the old 3.7 protocol - at least one of the logs. I haven't yet gone through all of them. The version numbering is indeed confusing, although the 50I may well have different versions from the 50F.
RE: Oscar crashing when importong from oxymeter - sawinglogz - 02-21-2022
I'll see if I can at least fix the crash...
Oscar crashing when importing from oxymeter - J Francois - 02-22-2022
Thank to all of you.
lsusb tells:
Bus 001 Device 005: ID 03eb:8a41 Atmel Corp.
Bus 001 Device 004: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 008: ID 10c4:ea60 Silicon Labs CP210x UART Bridge
Bus 001 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dmesg tells:
[12893.773055] usb 1-1.3: new full-speed USB device number 8 using ehci-pci
[12893.891423] usb 1-1.3: New USB device found, idVendor=10c4, idProduct=ea60, bcdDevice= 1.00
[12893.891430] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[12893.891432] usb 1-1.3: Product: CP2102 USB to UART Bridge Controller
[12893.891434] usb 1-1.3: Manufacturer: Silicon Labs
[12893.891435] usb 1-1.3: SerialNumber: 0001
[12893.892860] cp210x 1-1.3:1.0: cp210x converter detected
[12893.895745] usb 1-1.3: cp210x converter now attached to ttyUSB0
[12913.249047] usb 1-1.3: USB disconnect, device number 8
[12913.249225] cp210x ttyUSB0: cp210x converter now disconnected from ttyUSB0
[12913.249242] cp210x 1-1.3:1.0: device disconnected
The serial number of my oxymeter is:
20120100018
I use only one oxymeter, I don't have any other.
Regards