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Cannot Upload From SD Card/Conflict with 2 Machines - Printable Version

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Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-27-2022

Good morning, 

I have a ResMed AirSense 11 Auto Set and a 2nd machine, a ResMed AS10 Auto Set that I use occasionally. I have separate SD cards in each.  I imported data this morning from my ResMed AS 11 as I normally do.  I then tried to go back to sleep this morning using the 2nd machine (the ResMed AS 10) testing to see how it loads data to Oscar. When I tried to upload the AS 10 SD card in Oscar just now, it did not show as an AS10, instead showing that the machine is importing data for the AS11. After importing from what I thought was the latest short sleep data for the AS 10 from my drive, the data did not show up at all for the time in which I used the AS10 this morning, even though it shows on the AS10 itself.  Obviously, there are file issues and I do not know how to separate the two machines or even how to find the AS10 card so that it uploads correctly.  

When I initially started with my new AS 11, Oscar appears to have merged all data from my AS 10 with the AS11, which is fine with me.  However, now, it seems as if I cannot get the AS10 SD card to upload to Oscar, or even find the card.  

Please advise me on how to fix this problem.  Thank you.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - GuyScharf - 03-27-2022

OSCAR does not support two different machines in a single day. The second machine you try to import will be rejected because there is already data for the day from another machine.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-27-2022

Ohh.  That makes sense.  Thank you for the response.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-28-2022

As a follow up to this question yesterday, I continue to have some problems.  I used my ResMed AS 10 for the entire night (last night) and did not use the AS 11 at all any time of the day. On the Oscar upload this morning, it continued to read AS11, which is wrong. What's more, I received strange sleep session times on the machine which I cannot make any sense of in reading the elapsed times and which do not properly equate to the bar chart readings at the bottom. The times almost appear random. Please see the attached screenshot and look at the elapsed times. The upload continued to say AS11 even though it is coming from my separate SD card for my AS10.  It also could not capture the correct pressure settings at the header of the session, showing me this message "Mode and Pressure settings missing; yesterday's shown.

Please suggest how I can straighten this out.  Thank you.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Crimson Nape - 03-28-2022

The AS11 changed certain file extensions. Since most people upgraded to the AS11 without changing profiles, I believe logic was added to the OSCAR code where it looked for the newer file extension of the AS11 and, if found, would declare it as the CPAP of use. The only recommendation I can make is to create separate profiles for the AS10 and AS11.
- Red


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-28-2022

Crimson.  Would you be so kind as to give me the actual steps involved to create the separate profiles?  I am not sure how to accomplish that. 

Also, why are the sleep session times so messed up?  Any idea?

Thank you.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - pholynyk - 03-28-2022

Please create a zip file of your AS10 SD card and upload it to https://www.dropbox.com/request/REp6AH7LCGyeOcXfOokH. Please include your forum name in the zip file name so we know who the file is from.

You can use OSCAR to create the zip file with Help->Troubleshooting->Create zip file of CPAP data card


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Crimson Nape - 03-28-2022

The file extension recognition, could be the culprit in your time corruption.   As far as I know, you are the first to go back to the AS10 from the AS11 within the same profile.  If someone else has done this, they haven't admitted to doing so.

Go to Profile ⇾ New Profile (right side of screen).  Create 2 different profiles, using something like, "AS10" and "AS11" for each User Name.  Fill in as much or as little information for each profile.  To complete a profile, you will keep selecting Next until the last menu, then select Finish.  To aid in keeping each model's data segregated, I would label each SD card, AS10 and AS11, respectively.   Another thought is to go into File ⇾ Preferences ⇾ Import ⇾ Memory and Startup Options(subgroup).  Deselect the option, Automatically load last used profile on start-up.  This will deter you from accidentally importing the wrong data into the current profile.

Good luck!
- Red


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-28-2022

Thank you for that.


RE: Cannot Upload From SD Card/Conflict with 2 Machines - Sleeper396 - 03-28-2022

Thanks so much.