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+--- Thread: Oscar complaining about replacement DreamStation (/Thread-Oscar-complaining-about-replacement-DreamStation)
Oscar complaining about replacement DreamStation - traveler12 - 04-30-2022
Not sure if this indicates a problem yet, but after swapping my DreamStation auto for a replacement (received direct from Philips), Oscar complained about importing date it had never seen before and suggested the data accuracy might not be correct. It prompted me to allow creating a zip file for the developers, but I can’t locate it on my computer.
Oscar statistics are showing me it properly recorded the model, settings, and serial number (matches the info I scanned before putting it in service). Oscar version is 1.1.1, and the “new” (recycled) unit is showing software version 1.2.0.3418. The DreamStation I took out of service was showing version 1.1.8.
Just for good measure before switching the machines I refreshed Oscar data, manually transmitted the CPAP data back to my DME, and duplicated the SD card before starting the replacement machine.
Is Oscar having a bad day, or is that routine when Oscar sees new data from a machine it had not seen before?
RE: Oscar complaining about replacement DreamStation - Crimson Nape - 04-30-2022
Did you reuse your old SD card or a new blank one? If you reused the old SD card, did you reformat it to clear previous data that was associated with the other's serial number?
RE: Oscar complaining about replacement DreamStation - traveler12 - 04-30-2022
Yes, I did reuse the card. And no, I did not reformat it.
The rocket scientists at my current DME gave me a “new” SD card with the previous new DreamStation CPAP with data from three other machines (could have been between 1 and 3 previous patients’ CPAP data, and the activity dates went back at least 3 years). I need my data in one place so my physician can get to it easily and look back 6 months or more.
RE: Oscar complaining about replacement DreamStation - Crimson Nape - 04-30-2022
If you have data on the card and need it,
- Purge the imported data in your profile, or create a new profile.
- Go to File ⇾ Preferences ⇾ Import (Default tab).
- In the option, Do not import sessions older than, set the date to the first night you used the CPAP.
- Import the CPAP's data from the SD card.
- Now, format the SD card to a FAT32 (if you have format options). This will eliminate all data, so all new entries will be yours.
- Place the newly formatted card in your CPAP, so it can finalize the writing of the SD card's file structure.
- Red
RE: Oscar complaining about replacement DreamStation - sawinglogz - 04-30-2022
And please send us a zip of your new card! Help > Troubleshooting > Create zip of CPAP data card, then choose where to save the zip so that you can upload it to our Dropbox.
RE: Oscar complaining about replacement DreamStation - traveler12 - 05-07-2022
To what address would that be?
RE: Oscar complaining about replacement DreamStation - traveler12 - 05-07-2022
I think you missed my last post where I made it clear, NO, this will never happen.
Also, your instructions how to format the SD card are not exactly correct. The original Philips branded Lexar cards (Philips p/n: 1063859) come formatted with 4k clusters. New Lexar 2GB cards (not Philips) I bought on Amazon were already formatted with 8k clusters (difficult to find these cards anywhere else). Windows disk format sometimes defaults to 8k clusters for those 2 GB cards, which will eventually slow down CPAP data access. Format from Windows Explorer shows it as a selectable option, and the dos shell format switch would be /A:4096.
RE: Oscar complaining about replacement DreamStation - Crimson Nape - 05-07-2022
I believe this is the correct repository: https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b
RE: Oscar complaining about replacement DreamStation - traveler12 - 05-07-2022
Thanks!
RE: Oscar complaining about replacement DreamStation - sawinglogz - 05-07-2022
Also note that OSCAR 1.1.1 is quite old. 1.3.1 is current, though it might bark about firmware 1.2 as well.
I know I added support somewhat recently, but I don’t remember whether that was before or after the 1.3.1 release.