+- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums)
+-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area)
+--- Forum: Main Apnea Board Forum (https://www.apneaboard.com/forums/Forum-Main-Apnea-Board-Forum)
+--- Thread: DS2 won't phone home (/Thread-DS2-won-t-phone-home)
DS2 won't phone home - Texas Mark - 06-21-2022
I received my recall replacement for my DS1 and it is a DS2. The quick start says to plug it in and it will get my settings from my old unit. However the modem call always fails with a 1-0. I am very close to the AT&T tower and it has full bars. Also the DreamMapper app won't let me change the primary device (says to contact provider). I received the DS1 through the VA and have sent them the new SN so they can do whatever they need on their end. I have not heard back from them and do not know if that is why the modem call is failing (unit not in the system yet). Any ideas?
RE: DS2 won't phone home - sawinglogz - 06-21-2022
The DS2 uses Verizon. How close is your nearest Verizon tower?
The manual says that if you keep seeing 1-(anything) to contact your DME.
RE: DS2 won't phone home - Texas Mark - 06-22-2022
(06-21-2022, 09:07 PM)sawinglogz Wrote: The DS2 uses Verizon. How close is your nearest Verizon tower?
Well, that may explain that that. Nearest non-AT&T tower is like 12 miles away. Up until this tower was built, I was forced to use a land-line due to no cell service.
Maybe this is not the worse thing as I got into the provider menu and just manually set it it up like the DS1. I did add it as a secondary device in the dreammapper app and it pulled the data ok this morning. My apnea is not bad, so I don't really need to be tweaking on a lot of the settings.
My gripes so far though is that filling the reservoir is a bit more of a pain (IMO) compared to the DS1. I also find the machine noisier than the DS1 (which was virtually silent). Also despite the settings being the same as the DS1, it just feels "different".