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[CPAP] EncoreViewer software issues - Printable Version

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EncoreViewer software issues - Grumpy53 - 05-26-2014

I am currently using a resmed S9 autoset. I was told that respironics encore viewer 2.1 software would work with my machine. I loaded the software, but it won't read the SD card info. It recognizes it, but says it can't read the card. I can't use sleepyhead because it isn't recognized by the clinic doctors for my physicals. Any ideas or suggestions would be appreciated. Be gentle, it's my first post.


RE: EncoreViewer software issues - trish6hundred - 05-26-2014

Hi Grumpy53,
WELCOME! to the forum.!
Encore Viewer will only work with Respironics machines. You can also use SleepyHead with Respironics machines.
ResScan or SleepyHead will work with Resmed machines .
Most people like SleepyHead a bit better.
Hang in there for more suggestions and best of luck to you with your CPAP therapy.


RE: EncoreViewer software issues - SuperSleeper - 05-26-2014

Yep, Trish is correct.

Since you need one for your doctor, I'd suggest ResScan - it's an official ResMed software package and should satisfy any doctor's or insurance companies requirements for compliance and data. Instructions on how to get it free here in our Private Files & Links Forum:

ResScan:

http://www.apneaboard.com/forums/Thread-ResScan-4-3-Software-Download-Link-for-ResMed-machines-only



RE: EncoreViewer software issues - robysue - 05-26-2014

(05-26-2014, 01:36 PM)Grumpy53 Wrote: I am currently using a resmed S9 autoset. I was told that respironics encore viewer 2.1 software would work with my machine. I loaded the software, but it won't read the SD card info. It recognizes it, but says it can't read the card. I can't use sleepyhead because it isn't recognized by the clinic doctors for my physicals. Any ideas or suggestions would be appreciated. Be gentle, it's my first post.
Resmed machines need ResScan software.

Philips Respironics machines need Encore Viewer (or Encore Basic or Encore Pro) software.