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Problem with ResScan 4.3 (cannot create report) - Printable Version

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Problem with ResScan 4.3 (cannot create report) - stan122289 - 06-21-2014

Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks


RE: Problem with ResScan 4.3 (cannot create report) - stan122289 - 06-21-2014

(06-21-2014, 11:41 AM)stan122289 Wrote: Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks

The pop up screen is displayed as attached photo.




Resscan cannot create report (SW version 4.3) - stan122289 - 06-21-2014

Problem with ResScan 4.3 (cannot create report)
Hi all,

I have found a problem when I want to create the report with the software ResScan version 4.3 for the doctor to review.

When I want to generate the report for the data. A window is pop up and told that the resscan has trapped an exception. When I click okay, the software will be shut down immediately and no report could be generated.

Any one know how could I solve this problem HuhHuh

Thank you ThanksThanks


RE: Resscan cannot create report (SW version 4.3) - trish6hundred - 06-21-2014

Hi stan122289,
WELCOME! to the forum.!
I don't use data-management software but someone will be along to help you soon, just hang in there.
Best of luck to you with your CPAP therapy.


RE: Resscan cannot create report (SW version 4.3) - retired_guy - 06-21-2014

It could be lots of stuff. It might be unhappy with your particular video card, or you might have a chunk of memory acting up, or it may just be having a bad day. You could uninstall, reinstall and try it again. You could also install Sleepyhead and go that direction.



RE: Problem with ResScan 4.3 (cannot create report) - justMongo - 06-21-2014

It creates those reports in Adobe PDF. You may have a problem with Adobe.


RE: Problem with ResScan 4.3 (cannot create report) - diamaunt - 06-21-2014

uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?


RE: Problem with ResScan 4.3 (cannot create report) - justMongo - 06-21-2014

(06-21-2014, 01:05 PM)diamaunt Wrote: uninstall and reinstall resscan, somethings not right and it's dying on you.
(06-21-2014, 01:00 PM)justMongo Wrote: It creates those reports in Adobe PDF. You may have a problem with Adobe.
doesn't it actually just try to print?

When in the program, when one requests a report, it first appears on screen. But, then telling it to actually print, a PDF is generated.

As a separate test, try to print any Adobe PDF document and see if it prints.


RE: Problem with ResScan 4.3 (cannot create report) - PaulaO2 - 06-21-2014

Stan, I merged your two threads together since they were the same question about the same problem.