07-22-2015, 03:19 PM
Flow meter sensor fault?
Hey and hello,
I started using my brand new S9 AutoSet in the mid of March 2012.
On June 09th 2014 during the night the system suddenly blew with maximum flow. I could not reset the machine so I had to give it away for to fix it. Those guys told me that a flow sensor is out of order, which obviously could not be repaired or changed. So I had the choice to pay for a new motherboard which was not really cheaper than a new machine. I asked for guarantee or at least for good will. But this was refused, ResMed would not pay for this.
So I’ve got some questions:
- Is there someone somewhere on the planet who’s got trouble with his S9 within let’s say the first two and a half years of using? And what happened with guarantee or good will?
- Is there anybody who has a ResMed cpap machine with an identical fault of suddenly blowing with full flow?
- Does someone know if this sensor really cannot be changed? And if no where can I get me such a sensor?
Thank you for your help.
I started using my brand new S9 AutoSet in the mid of March 2012.
On June 09th 2014 during the night the system suddenly blew with maximum flow. I could not reset the machine so I had to give it away for to fix it. Those guys told me that a flow sensor is out of order, which obviously could not be repaired or changed. So I had the choice to pay for a new motherboard which was not really cheaper than a new machine. I asked for guarantee or at least for good will. But this was refused, ResMed would not pay for this.
So I’ve got some questions:
- Is there someone somewhere on the planet who’s got trouble with his S9 within let’s say the first two and a half years of using? And what happened with guarantee or good will?
- Is there anybody who has a ResMed cpap machine with an identical fault of suddenly blowing with full flow?
- Does someone know if this sensor really cannot be changed? And if no where can I get me such a sensor?
Thank you for your help.
