My 1 hour appointment turned into a 2 1/2 hour appointment all because they insisted on me giving them a credit card when I have insurance that pays 100% and no copays. I got up to walk out and they said wait, we will go back and listen the the girl that set your appointment and see if she told you about this. I knew she didn't.
I waited and waited b/c I knew she hadn't told me and if I walked away then I knew about the credit card issue and they might make me provide one. They came back and told me that she had not told me and that they would give me my machine and I did not have to secure it with a credit card. I have to admit that to the branch manager I ripped into him a little bit b/c he said he wouldn't let me have my equipment and compared it to renting a car which is nothing near the same as getting a CPAP machine.
ANyway, after I called Resmed to verify that the machine was NOT an escape I walked away with the S9 auto set, climate line (slim line tubing). The water chamber doesn't have the 3 lines anymore but I love the way it snaps apart for easy cleaning.
She wouldn't tell me how to change the pressure but when I am ready, I know where to look for the info. She set it at 6 to 20 rather than 4 to 20. I know that 6 is way too low by looking at my recent data but there have been times I was down to 10 and only 2 times that I was at a 13 or 14 and that is within a one year period.