How to stop Lowenstein prismaTS from calling home.

[jessicalogan]

First off I am by no means an expert but I do like to tinker.

This method will stop the Lowenstein prismaTS from calling home on a Windows OS.
The process "BackgroundProcess (32bit)" is started by "MCC.WTS.BackgroundProcess.exe" each time prismaTS is run.
The process does not close when the prismaTS program is closed.

Block prismaTS through your firewall to be doubly sure.

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1. First we will check that the "BackgroundProcess (32bit)" process is not running.

a) Close the prismaTS software if it is running.
b) open windows Task Manager (press ctrl,shift & esc key at the same time) and select "Processes" in the left hand column. 
c) in the right hand column check that the BackgroundProcess (32bit) is not running
d) if BackgroundProcess (32bit) is running, right click on BackgroundProcess (32bit) and select "End Task"

This shuts down the process.

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2. In Windows Explorer goto the location that prismaTS was installed in

a) find the file "MCC.WTS.BackgroundProcess.exe.config"
b) open this file
c) in the open file goto to the bottom line of text
which is "<startup><supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.8"/></startup></configuration>"
d) remove this line
e) save the file, but make a backup first. Just in case.

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3. To Check that "BackgroundProcess (32bit)" is not running. 

a) Open the prismaTS software
b) open windows Task Manager and select "Processes" in the left hand column. 
c) BackgroundProcess (32bit) should not now be running


So what happen.
I am familiar with Mircosoft Visual Basic but this config file looks like C, C++ or maybe C# code
By removing the line
"<startup><supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.8"/></startup></configuration>"
suggests that it stops .Netframework from running/creating the BackgroundProcess (32bit) process.

Somebody with more knowledge would be able to explain how/why this works.


I also renamed the "config.prismaUpdateNotifier.exe" , "prismaUpdateManager.exe" & "prismaUpdateManager.exe.config" 
just because they have update in the filenames. I haven't seen them running and may be linked to the "BackgroundProcess (32bit)" process

Hope this helps someone.

[jessicalogan]

I also renamed the "config.prismaUpdateNotifier.exe" , "prismaUpdateManager.exe" & "prismaUpdateManager.exe.config" 
just because they have update in the filenames. I haven't seen them running and may be linked to the "BackgroundProcess (32bit)" process

Opps  don't rename these file this as it causes problems with primaTS from running. Doing all the other steps will still work though.

Should have been more thorough in my checking.

[SarcasticDave94]

I guess you solved it? Me, I'd probably build a Faraday cage for the CPAP to sit in.