Need Help Buying CPAP supplies in spite of uncooperative PCP
Hi all,
For many years I have been using Medicare Advantage insurance to buy CPAP supplies. The usual arrangement has been that the supplier has a contract with my insurance carrier and has agreed to accept Medicare allowable as full payment. When I order supplies, I pay the supplier 20% of Medicare allowable while the insurance carrier pays 80%.
Before 2025, I have always needed an "authorization" to allow the supplier to sell supplies to me under Medicare Advantage rules. My authorization has always been an "order" or a "letter of medical necessity" signed by my PCP that documents my OSA diagnosis. My PCP in turn always had a copy of a sleep study that officially diagnosed my obstructive sleep apnea. Every year I had to ask my PCP to renew the authorization and send it to the supplier, but that seems to have changed. To be clear about the supplies I am buying, I am talking about masks and headgear and the like, not CPAP machines or any kind of equipment.
Here's the short version of my long struggle with the Apnea Demon: (1) I am in my 80s, (2) I was first diagnosed with OSA in 1992 - almost 25 years ago, (3) I have had about 5-6 sleep studies since 1992, and all of them confirmed the initial diagnosis of OSA, (4) the most recent sleep study, which took place in 2017, diagnosed both OSA and CSA with an overall AHI of about 75 when no treatment was in effect. Since the 2017 titration study failed to get my AHI below 30 with various BIPAP and ASV settings, the sleep docs did not prescribe a new machine. I used a Devillbiss Intellipap 2 (Auto-adjusting CPAP) at that time. I bought a Resmed AirSense 10 in 2022 and finally in the spring of 2023, I bought an AirCurve 10 ASV with my own money. In about 4-5 months, I brought my AHI down under 5 with the help of Resmed ASV and OSCAR.
My problem today is that I have a new PCP and when I sent him a message saying that I would soon need a signed authorization to buy CPAP supplies, he bristled and suggested that I should get a sleep study to base it on. I have several other health issues now that are more important to me than sleep apnea, and although I don't want to spend time and money on a sleep study, my primary caregiver might deny access to CPAP supplies (which I do need) using a non-existent need for a sleep study as a faux preliminary requirement. I hope this won't happen, but if it does, I want to know what I can do to dispute or override the doctor's non-authorization. I think my eligibility to buy CPAP supplies under Medicare Advantage rules is established by my existing diagnosis of OSA all by itself and so if a doctor refuses to authorize my Medicare Advantage supply purchases it amounts to denial of needed, contracted, and paid for care used to force me to buy something I don't need or want (a sleep study). It's more like coercion and extortion than health care.
I'd appreciate any help understanding Medicare's rules regarding CPAP supply authorizations (can a doctor just arbitrarily add his own requirements, like a new sleep study even if Medicare doesn't require a new study), I'd also like to know how to find details of my insurance plan's rules over and above their standard benefit summaries, and what I might be able to do to dispute and override a bad decision if that's how things work out.
I may be asking for more than is practically possible, but thanks for any info you can provide.
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
I hope you have your copy of the detailed sleep study report, bonus if you also have a copy of a CPAP supplies script. My take, having to renew with this doctor is weird and sounding like a control freak that loves having you visit him to get constant copays.
Fire this guy and replace with another in-network primary care physician your insurance has listed as acceptable. Current quack is just too demanding and difficult on purpose.
Mask Primer
Positional Apnea
Attach OSCAR, etc.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEBSITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
05-28-2025, 04:50 AM
(This post was last modified: 05-28-2025, 04:52 AM by Sleepster. Edited 1 time in total.)
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
To get my supplies my Medicare Advantage Plan requires an annual visit (virtual) to verify compliance. I have the Kelsey Care Advantage Plan which requires a $20 co-pay for that visit because it's with a specialist (pulmonologist or PA in the pulmonology department). If I were you I would call the number on your Medicare Advantage Plan card and explain what's going on. You may need to swith to a different PCP to get cooperation.
This is one of the many reasons I like having my Medicare Advantage Plan with a reputable clinic. All the specialists are part of the clinic, and they coordinate care because they all have the same employer, and therefore have to follow rules that that employer deems appropriate. None of them are in a private practice that makes them self-employed and therefore free to follow any rules they personally deem appropriate.
"Knowledge isn't free, you have to pay attention." R.P. Feynman.
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
Thanks for replying SarcasticD.
Yes I have a copy of my sleep study report.
What do you mean by a "CPAP Supplies Script?"
I am inferring that in your experience at least it is unheard of for a PCP to require a new sleep study just to renew an authorization to buy CPAP supplies via Medicare Advantage. Am I right to draw that conclusion?
DHYB
05-28-2025, 01:27 PM
(This post was last modified: 05-28-2025, 01:29 PM by SarcasticDave94. Edited 1 time in total.)
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
Yep. There's zero reason for a new sleep study to continue getting CPAP supplies for a CPAP you have due to proven medical necessity. This is unless you're the doctor and want to increase your patient boost payment collections.
The CPAP supplies: hose, mask, filters, mask parts, humidifier tub all need a script AKA prescription. It's handy to get a copy of that as well.
Mask Primer
Positional Apnea
Attach OSCAR, etc.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEBSITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
Hi SarcasticDave,
Ah, Script = prescription of course. I've spent too much time yakking with software geeks, so when I see the word script, I start thinking about code.
I do have a copy of the script my previous PCP sent to my supplier in 2024. Medically, it's extremely simple and just states the diagnosis code and textual id for obstructive sleep apnea. This is the same verbiage found on my 2017 sleep study report. It's titled "Letter of Medical Necessity."
I think I'll try to upload these 2 documents via the PCP's portal and tell him I am counting on his help to renew my supplies authorization in the next month or so. If he agrees, I'll know that this was just a misunderstanding. If he refuses or raises the sleep study issue again. I'll try to get him to put his position in writing. At that point I may have to consider changing PCP's or filing a complaint or ... not sure what else I can do.
Thanks for your help,
DHYB
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
Welcome.
Makes sense on the confusion. Bug testing that script possibly will cause an error.
Mask Primer
Positional Apnea
Attach OSCAR, etc.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEBSITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
I discovered something new when I studied the CPAP supplies prescription written by my previous PCP. Namely under the heading of "Duration" it says:
Duration: 2/27/2024 to 99 (the '99' is handwritten, presumably by my previous doctor)
Est. length of need - 99 months (this is preprinted on the prescription form)
In the past, my prescriptions were always good for a year but maybe the rules changed in 2024, so my current authorization is good for 99 months???
Nobody told me anything about this when I renewed in 2024 so I have no idea, but if it's true, I don't have to get an authorization from my new PCP.
I called my supplier and the people who answered the phone did not know anything useful about about the expiration/renewal rules. So I still don't know.
Does Apneaboard or anyone reading this thread have any info about current rules for the expiration and renewal of CPAP supplies prescriptions? Does Apneaboard have any links to the Medicare rules that apply to CPAP supplies prescriptions?
I need some expert advice on this or someone with recent experience renewing CPAP supply prescriptions.
Thanks.
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
I finally got through to someone in the records department of my supplier. She confirmed that my 2024 prescription was a "lifetime" prescription meaning that I don't have to renew it. Therefore I don't need the assistance of my new PCP.
Case closed.
Thanks for the help.
05-30-2025, 05:57 AM
(This post was last modified: 05-30-2025, 05:57 AM by 2farfromshore.)
RE: Need Help Buying CPAP supplies in spite of uncooperative PCP
I was referred to pulmonology by a electrophysiologist (a cardio-electrician) within the same hospital system. Pulmonology has a sleep disorder dept. staffed with NPCs. The NPC explained Medicare guidelines with more effort than Apnea. That led to Lincare for the CPAP machine, which led to receiving the wrong filters for the machine which led to me buying my own because I gave up trying to correct the issue. I had to wait 3 months before I could be referred for an In-lab full sleep study, which will apparently take several months to happen if I can ever get a callback for the appointment. With 25% of the adult population being diagnosed with sleep apnea there's apparently a lot of profit to be made but not much hiring to meet the demand.
|