I've been dealing with a fairly well know Telemed sleep doctor. My AHI is consistently under 1 per night but after over 2 years I still feel symptoms such as fatigue, brain fog, waking up too early every day etc. I contacted this Dr. to report my symptoms and he ordered an at-home Pulse Oximetry test. The first one, according to the Doctor, allegedly made poor contact (I tried to get it to fail before and after sleep and was unsuccessful) so I was charged fee for a second test. I also tried to make this one fail to ensure good contact and it appeared to be working fine. The doctor later told me that this one also did not make good contact based on what he could see in the chart (but went on to make pressure changes anyways).
All I initially got from the Dr. were some remotely adjusted pressure changes on my CPAP machine. After waiting over a month, I contacted them and asked when I would receive my results. Oops...they forgot to attach them in an email. Doh. Anyway, I got my results but I have no idea what it means and so I asked them for some kind of explanation. The person who was responding to my emails (who I doubt is qualified to make medical decisions or analysis) told me my "AHI was fine/CPAP therapy is working" and that's it. My average AHI has actually gotten worse (although it is still acceptable) since the pressure adjustments, let alone, my original reason for seeking help had nothing to do with my AHI (my numbers were consistently below 1 almost every night). I raised this issue with the person who is responding to emails, and now I've been ghosted. No more responses or answers.
So, first, I need to know what the results of my Pulse Ox test mean. (obviously)

Secondly, I'm a bit concerned. The doctor ordered pressure changes based a test he assumed was flawed based on my chart. (paraphrasing: "the chart was flawed and it looks like your test malfunctioned, but I'm going to take action anyways based on that?" WTF?)
But, if it wasn't flawed, then I may have some severe issues (if it looks like the results were flawed, but they weren't). Either scenario is strange at best, dangerous at worst.
So any help with this is appreciated. I'll deal with the Dr. and my poor service later. I may be back to report on that and if I can safely assume there are no legal ramifications, I may name this company so that others don't have to deal with this poor service (initial service was actually decent).
Thanks in advance.