New DS2 from recall, what about old DS?
Just received a new DS2 under the recall to replace my 3 year old DS.
I have not used my new DS2 yet but I am wondering, what if I just don't/'forget" to send back the recalled DS?
I own it out right. I do not use a DME. I have no prior commercial relationship directly with PR.
So what happens? What if I claim I am retaining as "evidence" if they call asking for it.
Also isn't a 3 yr interval the recommended machine replacement which insurance will pay for a new machine?
Thanks,
Dave
RE: New DS2 from recall, what about old DS?
I plan to retain mine as evidence. I think I recall reading in one of the class action filings that they can't demand the DS1s back, they simply need to account for their location.
RE: New DS2 from recall, what about old DS?
Thanks.
For now, I plan to just box up the old DS along with the supplies that won't migrate and hold on to it.
I have seen in the paperwork all the instructions on how to return but I have not seen any warnings (or "threats") about non-returned machines.
Since I never had any known issues (no particles, no smells, no head aches, no breathing issues, etc) and since my untreated OSA was so severe (untreated AHI of ~87), my PCP and I decided the risk using the DS until I got the replacement was less than just halting any treatment. So I would not have an issue keeping the old DS as an "emergency" back up for couple of years until I get a new machine under insurance.
RE: New DS2 from recall, what about old DS?
No one has ever said anything about returning the original DS1. I received a new DS1 last week from Phillips. No where does it say to return the recalled one.
RE: New DS2 from recall, what about old DS?
@MoveUp.....
My replacement DS2 came with instructions and a prepaid FEDEX shipping label to return the DS1. I wonder if Philips is no longer taking back the old units(?)
RE: New DS2 from recall, what about old DS?
Well, I just got the FedEx delivery today, 06/18/2022. It's a DS1 DSX500S11F REP DreamStation Auto CPAP, DOM.
I assume it's a refurbish/rebuilt unit. Also, it's just the main unit. The instructions explain how to transfer everything. (Humidifier, Modem, SD card, etc.) All settings were transfered.
The only "issue" I had was getting Dreammapper to connect. It updated the serial # and everything, but the Bluetooth had to be repaired with my phone.
It came with return shipping instructions and a prepaid label with drop off/free pick up options.
I'll probably hang on to the old unit for a bit, just in case the new one catches fire or something.
RE: New DS2 from recall, what about old DS?
Interesting! That’s the first report we’ve seen of someone getting a repaired DS1 that wasn’t a bilevel, ventilator, or ASV.
I wonder if the FDA is turning the screws on Philips to accelerate replacement while chip supplies are constraining new machines…
06-19-2022, 07:02 AM
(This post was last modified: 06-19-2022, 09:13 AM by Gideon.)
RE: New DS2 from recall, what about old DS?
FYI I've seen quite a few DS1s replaced with DS1s on Reddit.
Edit
Autocorrect changed DS1 to DS2.
RE: New DS2 from recall, what about old DS?
DoTar, I hope you will install Oscar and report if everything works as expected with this refurbished machine.
RE: New DS2 from recall, what about old DS?
(06-19-2022, 07:02 AM)Gideon Wrote: FYI I've seen quite a few DS1s replaced with DS1s on Reddit.
400 and 500 models? I’d only seen 600 and up, which the DS2 can’t replace.
