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OSCAR frozen after O2Ring data update
#1
OSCAR frozen after O2Ring data update
Greetings,
After uploading my O2Ring data this morning, I am no longer able to see the various data views. It appears that OSCAR is unhappy with my user profile. What do I need to do to recover?
Thanks,
Don


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#2
RE: OSCAR frozen after O2Ring data update
doulman,

Does anything happen when you click on the profile?  It should highlight the profile and make the "Open Profile" button on the right activate.

Double clicking the profile should also open it.
Jeff8356

MacBook Air (2017, Intel) | macOS Monterey (12.7) | OSCAR v1.5.1 | VM = Win10/Win11 |
How to Links:
Installing OSCAR on a Mac
Organizing your OSCAR charts
Attaching screenshots and files for the forum
OSCAR Help
OSCAR - The Guide

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#3
RE: OSCAR frozen after O2Ring data update
Greetings,
I cannot select the profile line and double clicking on the profile line does nothing.
Don
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#4
RE: OSCAR frozen after O2Ring data update
Greetings,
I'm running OSCAR 1.4.0+e35d47b3 on a Window 10 computer. I cannot select my profile in the startup window. (see enclosure) I am able to export all of the data using the Export Data function in the File menu. I can't see any of the graphical data that I was able to see in the past. My data import occurred each day by inserting the Resmed BiPAP card into my laptop and importing the BiPAP data into Oscar. I then import my O2 Ring data via USB connection and then import the O2 and heart rate data into Oscar. This process worked for ~150 days. Then Oscar stopped working correctly.
Has anyone else had a similar problem?
Any suggestions on correcting this problem?
Thanks,
Don


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#5
RE: OSCAR frozen after O2Ring data update
Are you using any type of Antivirus software? If so, double check that OSCAR is added as an exception.

You can also check the permissions of your OSCAR_Data folder using File Explorer.
Jeff8356

MacBook Air (2017, Intel) | macOS Monterey (12.7) | OSCAR v1.5.1 | VM = Win10/Win11 |
How to Links:
Installing OSCAR on a Mac
Organizing your OSCAR charts
Attaching screenshots and files for the forum
OSCAR Help
OSCAR - The Guide

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#6
RE: OSCAR frozen after O2Ring data update
Greetings,
I don't see an ability to allow application exceptions in my McAfee virus program and I'm an owner of the Oscar data folder.
Would it help to send the log folder debug.txt file to see what is happening during Oscar startup and failure to load the graphics?
Thanks,
Don
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#7
RE: OSCAR frozen after O2Ring data update
OK, let's try this. Hold down the <SHIFT> key when you start OSCAR. This will toggle OSCAR's graphics rendering engine. If it works, don't hold it again. Each time you do this, will cause it to toggle again.

Please report back on success or failure.

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#8
RE: OSCAR frozen after O2Ring data update
Greetings,

No change.

I was also still not able to make any changes to my profile on the screen that I uploaded.

A couple of days ago, I deleted Oscar from my laptop and reloaded it with the same results.

Oscar worked well up until my last data upload in about Sept 2022. Since June when I stopped using my BiPAP, I continued to enter my O2 Ring data until Oscar stopped working correctly. I noticed that when I 'Export' all of the data, the O2 Ring data does not export, only the BiPAP data. 

Thanks,
Don
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#9
RE: OSCAR frozen after O2Ring data update
OK!  Let's try this. . . If you can get to it in OSCAR, go to Help ⇾ About OSCAR ⇾ Show data folder  (it's on right side).   See if it is pointing to the proper location for the OSCAR_Data file.

Or, if you're unable to look at the path above, or like me lazy, run to Regedit from your Windows Start menu.   Go to, HKEY_CURRENT_USER\Software\OSCAR_Team\OSCAR\Settings\AppData = "Path to OSCAR's Data File Location" .  This area will show you the path and will allow you to modify it, if it needs changing.  

If you edit this entry, OSCAR will need to be started after the modification is made for it to recognize the new path.

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#10
RE: OSCAR frozen after O2Ring data update
I kind'a left out a few things in my post above and thought I'd just add them here.

Besides changing the path in OSCAR, you could always copy the OSCAR_Data folder to the location it is pointing to on your computer. Also, another way of updating the data file's location within OSCAR, is to run the following command from a command window (DOS Prompt).

Command: OSCAR --datadir "C:\Path to the OSCAR_Data file"

If you have any spaces within a folder name (e.g.:"My Files"), you will need to enclose the path within the quotations (""). The command prompt sees a space as a separation of parameters within the command if it isn't inside quotes.

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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