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Remstar Auto M Series "Service Required"
#11
RE: Remstar Auto M Series "Service Required"
(02-02-2019, 04:00 PM)tommagic1 Wrote: This response is probably way to late for most folks.  I grabbed my old machine which was meant to be a "backup" unit and some time ago, it suddenly started to abort startup and go into the "service required" mode, with all 3 lights blinking.  I came back here to see if there were any recent resolutions, and found none.  So I began playing around with it and stumbled upon a fix which works every time on my machine... the fix is this:

Plug the machine in...wait until it goes in to "service required" is shown and all 3 lights are blinking.

Press and hold the power button in.

Disconnect the power connector from the back of the machine while still holding in the power button.

After about 2 seconds, plug the power connector in while still holding the power button.

It will take what seems a long time but the machine will boot up as normal, then you can finally release the power button.

The machine will stay "fixed" for normal use....unless the unit is unplugged, or there is a power outage.  When power is reconnected, use the process above to reset the machine.

This worked for me every time...I'm not sure it will work for anyone else...good luck!

I was hopeful, tried a few times, but it still goes back to service required. Very depressing since my machine is obsolete and I can't afford another one. Thanks for trying!
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#12
RE: Remstar Auto M Series "Service Required"
(09-10-2019, 03:24 PM)Sleep2Snore Wrote:
(02-02-2019, 04:00 PM)tommagic1 Wrote: This response is probably way to late for most folks.  I grabbed my old machine which was meant to be a "backup" unit and some time ago, it suddenly started to abort startup and go into the "service required" mode, with all 3 lights blinking.  I came back here to see if there were any recent resolutions, and found none.  So I began playing around with it and stumbled upon a fix which works every time on my machine... the fix is this:

Plug the machine in...wait until it goes in to "service required" is shown and all 3 lights are blinking.

Press and hold the power button in.

Disconnect the power connector from the back of the machine while still holding in the power button.

After about 2 seconds, plug the power connector in while still holding the power button.

It will take what seems a long time but the machine will boot up as normal, then you can finally release the power button.

The machine will stay "fixed" for normal use....unless the unit is unplugged, or there is a power outage.  When power is reconnected, use the process above to reset the machine.

This worked for me every time...I'm not sure it will work for anyone else...good luck!

Excellent.  I still have one as a back up and I knew these machines did this now and again, but I didn't know how to overcome it.
Thank you for this information.
Saved for future reference.

I know this is late but - I wanted to make sure this is up for everyone else - This worked for me, took a couple of tries but it's up and working -- these units have a battery in them and you might just be able to change the battery

there are also a few videos on YouTube on this problem here's one on how to clean the pressure sensor and this works also, it's a different machine but the fix may be the same:

well this forum wouldn't let me post the YouTube links -- e-mail me if you want them

</RANT>
What idiot designs a piece of critical medical equipment that just cuts off without any warning and forces you to buy another!
I've been working on one type on machine or another for the last 40 years and EVERYONE of them gives you a good long warning time  before it cuts off
</RANT>

John Kruse
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#13
RE: Remstar Auto M Series "Service Required"
If you still had a working M Series you should consider yourself lucky. Those machines are not designed to last that long.
Sleepster

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#14
RE: Remstar Auto M Series "Service Required"
Time for a ResMed 10 series.
Dave

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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEBSITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#15
RE: Remstar Auto M Series "Service Required"
I figured it out -- the unit has a button cell in it, a 2032, but it's tack welded in there. I got it out and replaced it and it came right up to setup, after one cycle of setup it now works fine even if the power goes out. I don't suggest trying this unless you have the tools and experience to do something like this. There are several CPAP repair places but a repair like this will cost you almost as much as a new machine. Since they didn't put in a regular holder for the battery I had to put in a piece of non-conductive foam to hold it in.

[Commercial Link Removed] Supplier #1 has new dream station machines for around $300 (they are also having a Memorial Day sale right now) and this is your best bet. I got one of these when mine died and it works fine.
I just had to do this to rage against the machine Big Grin  -- they should have at least put in a one or two week warning that the unit was about to cut off, instead they chance putting someone out there that's nodding off at 70mph.....


John Kruse


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