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installing ReScan
#1
Question 
installing ReScan
I am usiing Windows 10, 64 bits home edition on a MEDION laptop having usb and CD/DVD access
I want to install  ReScan software
I noticed that there are optional drivers for USB and Cardreader but my RESMED machine does not have those .
I do have a external cardreader that connects to the USB port of my laptop.

So I hoped that ReScan was probing the connected drives for the specific CPAP-data.
I installed ReScan and skipped the 3 drivers during installation.
When I started ReScan it gave a message "virtual call" and stopped.

Do I need to have a Cardreader specific for ResMed airsense 10 machine?
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#2
RE: installing ReScan
No, your card reader is fine. Your computer is missing a file, and somebody else will give you tips on where to find it.
They might need to know the name of missing procedure, if Windows told you...
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#3
RE: installing ReScan
See here for a solution to the virtual call issue:

http://www.apneaboard.com/forums/Thread-...#pid236525
SuperSleeper
Apnea Board Administrator
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.




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#4
Question 
RE: installing ReScan
I have done all this:
- change compatible mode to windows 8; did not work
- installed C++ redistributable 2017 both x64 and x86 versions: did not work 
  my system info now show C++ redistributables 2005,2008;2010;2012;2013;2017
  looks like C++ library is up to date and still "pure virtual function call"
 
what else can I try?
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#5
RE: installing ReScan
Try C++ 2015. I believe that is the version ResScan was built with. Also, Try Win7, Win8 had its quirks.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
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Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#6
Exclaimation 
RE: installing ReScan
I tried C++ 2015 but got a message "failed, cannot install when a newer version is installed" .
And the other advice didnot work either.

I had sleepyHead verry first edition and was not happy with that edition but could not find a newer version.
Until recent I found out that OSCAR is the new edition.

I downloaded  and installed and it is running without problems.

So I give up trying to get ReScan running.

Thanks for all your advice.
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