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+--- Thread: [Equipment] DreamMapper dissatisfaction (/Thread-Equipment-DreamMapper-dissatisfaction)
DreamMapper dissatisfaction - JimMcD - 02-28-2019
I just sent this email to Phillips support:
DreamMapper is deteriorating--and it wasn't much to start with.
I've been using the Dream Station for just over a year. For the first several months, the DreamMapper software functioned reliably. For the last few months, it hasn't. Almost daily, I get the "failed to connect to Dream Mapper server" message. Often, when it does connect, it reports no new data. In every case, the data appear later in in the day, but I have to waste a lot of time trying to get the system to work. If you look at appgrooves.com › Medical › Philips Respironics › DreamMapper--which you should--you will see that this problem is quite common.
I have to wonder if connecting to Dream Mapper is worth the trouble. It is, to put it mildly, a very unimpressive piece of software. I have it installed on my Samsung tablet, and it is not much more than a blue screen with four numbers on it. Can't you provide more than that? The device, itself, captures a rich time-based data set, and Dream Mapper gives nothing but the most cursory summary. Have a look at SleepyHead--that's what useful data reporting software looks like.
If you can solve any of these problems, it would be a good thing. But so far I've formed a very poor impression of Phillips' user support. We're paying a lot of money for these devices--we deserve better.
Comments?
RE: DreamMapper dissatisfaction - japers - 02-28-2019
Yeah. I started using a PR DreamStation APAP end of last year. DreamMapper was always unreliable, slow, and uninformative (compared to SleepyHead). It got a lot worse some time in January. I called them. They said they would soon be fixing their server, and that things would change. After they fixed the server, things did change. They got worse. I've turned off Bluetooth on the DreamStation and my Android device (phone).
It would be nice if they'd allow the WiFi device to transfer all of the data on the SD card. It's only a minor annoyance to have to transfer the SD card back-and-forth to my GNU/Linux system every day, but it seems silly to be using sneakernet in this day and age.
RE: DreamMapper dissatisfaction - Gideon - 02-28-2019
You can get a wifi enabled card. I know many are using it, just search the software thread. Don't know if anyone is using it with Linux though.
RE: DreamMapper dissatisfaction - Crimson Nape - 02-28-2019
I'm using a Toshiba FlashAir SD on Linux Mint 19. I use FlashPAP for the data download. FlashPAP is written in Java for multi-platform distribution.
RE: DreamMapper dissatisfaction - ardenum - 02-28-2019
Does this need any discussion? Just use sleepyhead and forget anything other exists.
RE: DreamMapper dissatisfaction - JimMcD - 02-28-2019
That's really encouraging if it means what I think it means--are you saying that you can do live updates to your SleepyHead without removing the card from the CPAP device? I'm going to have to try that.
I see, though, that most wi-fi enabled cards get a lot of negative reviews on Amazon.
I would want a card that can connect directly to my wi-fi router and appear as a node on the network. Does anybody have experience with that?
RE: DreamMapper dissatisfaction - jaswilliams - 02-28-2019
JimMcD get the Toshiba Flashair SD Card and flashpap we can help you get it connected as a node on your WiFi network, if your machine is fairly close to your WiFi access point as the range of the wifi sd cards is pretty poor
RE: DreamMapper dissatisfaction - JimMcD - 02-28-2019
Thanks! I'll try that and get back to you.
RE: DreamMapper dissatisfaction - Crimson Nape - 02-28-2019
Adding to jaswilliams's post. You will need to be within 9 meters(30 feet) to your WiFi access point. The FlashAir is 2.4Ghz only. FlashPAP was written specifically for the FlashAir. Other brands of WiFi SD cards may or may not support the communication language used.
RE: DreamMapper dissatisfaction - japers - 02-28-2019
I would expect any SD card to be a simple storage device which could be formatted to any simple file system spec that would fit within its capacity. The cheap little 2 GB SD card in my DreamStation is formatted to FAT32, a filesystem which applies no restrictions to access. Accordingly, if such a card can connect to a wifi router, it should just appear as a storage device. Accordingly, its contents could be copied directly to any other device on the same network.
If this is not so, could someone hit me with the clue-by-four so that I can understand why software (other than a file manager or terminal emulator native to the aforementioned networked device) would be needed for grabbing the data off of the networked SD card and used by SleepyHead / OSCAR on my computer.