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Resmed s10 airsense problem - Printable Version

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Resmed s10 airsense problem - Paul1946 - 11-22-2020

I have used resmed cpap units for the last decade or more and I am wondering if anyone is having a bad experience with the s10 airsense unit.  My issue is it will shut down in the middle of the night or I won't get any power to heat the humidifier.  I replaced one power supply thinking that was the issue but when I plugged on the new power supply I had the same problems.  I forgot to mention that I got a message on the front of the unit that the power cord was not pushed fully into the unit.  Upon checking this the cord was fully into the socket.  Next, the cpap would not power up.  All this has been a real bother in the middle of the night.  I have gone back to using my old resmed 9 unit until I can get this resolved.
I am just wondering if anyone else has had this kind of trouble with their airsense 10 unit?


RE: Resmed s10 airsense problem - mesenteria - 11-22-2020

I have the Elite model, and maybe twice in three years of use it has shown the same message...that the power cord is not connected.  

My remedy has always been only to press the plug firmly into the receptacle on the back of the unit.  Why that should suffice, I dunno, but it does seem to make the warning go away.

You could loop an elastic band around the base of the plug and then stretch what's left around the unit, or affix it to a 'knob' you glue to the unit's side or top.

Or, take some masking tape, say green painter's tape, and fashion a collar of one single layer around the sidewall of the plug.  If it inserts into the receptacle, it will be stiff(er), or maybe it will take two/three layers, not sure.  Whatever the number, it will greatly resist the tendency for the plug to back out if the fit is very good.


RE: Resmed s10 airsense problem - cpaper101 - 11-22-2020

I got the message a few days ago saying the power was not plugged in correctly it was correct and I plugged it in correctly the message went away. I turned off the auto start so I have to push the button on the top to start/stop because I was worried it might stop during the night and I would suffocate or something. I also once didn't push the humidifier in all the way and it started to make a really loud noise when I turned it on, which then a quick push and a click and it was fine.


RE: Resmed s10 airsense problem - Sleeprider - 11-23-2020

The power plug in the machine is a component that is subject to a lot of wear and tear. I just replaced one in my laptop computer when it failed to charge or operate on the AC adapter. It's probably a very easy repair if that is the case, but I'm not aware of where you could possibly get the part. A typical power jack attaches to the case and has cables with a plug that routes to the main board and simply plugs in. If the jack has become loose or has internal issues, then it usually starts with intermittent failures that become worse. Speculation on my part, but it makes sense.