+- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums)
+-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area)
+--- Forum: Main Apnea Board Forum (https://www.apneaboard.com/forums/Forum-Main-Apnea-Board-Forum)
+--- Thread: [CPAP] "myAir hasn't received data from your machine for some time" (/Thread-CPAP-myAir-hasn-t-received-data-from-your-machine-for-some-time)
"myAir hasn't received data from your machine for some time" - farfrompeace - 02-05-2025
"myAir hasn't received data from your machine for some time"
MyAir app on Android is showing this error, screenshot attached. I checked my SD card but the data is there for 3rd and 4th February. Anyone else facing this issue on Resmed Airsense 11?
RE: "myAir hasn't received data from your machine for some time" - Sleeprider - 02-05-2025
The Airsense 11 transmits data over a cellular signal. I believe the strength of that signal is displayed on the device display on the upper right side. The SD card is not involved in the data transmission. I don't use MyAir, but check if you have a signal indicated on your display.
RE: "myAir hasn't received data from your machine for some time" - greatunclebill - 02-05-2025
No, you should not put your myAir device in airplane mode. Airplane mode disables cellular connectivity, which prevents your device from transmitting data to the myAir app.
you may have somehow put your myair in airplane mode. search how to do it or undo it if that's the problem.
RE: "myAir hasn't received data from your machine for some time" - farfrompeace - 02-05-2025
(02-05-2025, 08:24 AM)Sleeprider Wrote: The Airsense 11 transmits data over a cellular signal. I believe the strength of that signal is displayed on the device display on the upper right side. The SD card is not involved in the data transmission. I don't use MyAir, but check if you have a signal indicated on your display.
The device is not in airplane mode. The signal strength is perfect. Checked with a local resmed sleep doctor, he said many people's data hasn't updated for 3rd and 4th Feb. Maybe resmed is pushing some update. I'll wait for a few days and report back. Thanks
Thanks my sleep bros. Data got updated automatically. Got a score of 100 XD
RE: "myAir hasn't received data from your machine for some time" - greatunclebill - 02-05-2025
we've had no problems. the cpap broadcasts out to a local cell phone network and goes to resmed. perhaps this problem was local to your area like a temporary problem in the network they were using. if you dig far enough into your setting you can see the name of the network they are using.