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Crapria finally sent my SleepWeaver
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bwexler Offline

Advisory Members

Posts: 563
Joined: Mar 2012

Machine: PRS 1 BiPAP autoSV Advanced, with Heated Tube humidifier
Mask Type: Nasal mask
Mask Make & Model: Sleepweaver Élan
Humidifier: Resperonics Heated Tube humidifier
CPAP Pressure: Max pressure 25.0 cm H20, Max
CPAP Software: SleepyHead EncorePro

Other Comments: CMS 50i with Software for SpO2

Sex: Male
Location: San Marcos, CA, USA

Post: #1
Crapria finally sent my SleepWeaver
Well back in My I requested a new SleepWeaver Élan mask. After numerous reactions, refusals and battles my new mask arrived yesterday. The old one was almost 2 years old. What a pleasant difference the new one made.

For all those who accept "it can't be done" well I am here to tell you it can be done. Once you KNOW what you want/need don't give up. I talked to two VPs at Crapria and the medical director at the medical group my doc belongs to as well as the insurance company. Many of the contacts recognize my voice on the phone from frequent calls to check or prod the progress.
11-15-2013 12:06 PM
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SuperSleeper Offline

Administrators

Posts: 9,961
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #2
RE: Crapria finally sent my SleepWeaver
Sad you have to go though all the effort for something that should have been done anyway by your DME... but I applaud you for having the determination to "stay on 'em" until they do what they're supposed to do.

Good lesson for us all to not give in to DME shenanigans. Far too often, they just wear us down making us jump through a plethora of hoops.

Well-done

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

11-15-2013 12:11 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Crapria finally sent my SleepWeaver
Hi bwexler,
GREAT to hear that you FINALLY got your new mask, better late than never I guess, but it shouldn't have to be that way, such a PITA.
perseverance pays off.

trish6hundred
11-15-2013 12:43 PM
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