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Transferring Historical Patient Files between 2 machines - Printable Version

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Transferring Historical Patient Files between 2 machines - Ecneralc - 09-30-2018

Hi all;

I bought a CPAP ResMed S9 and have been using happily for a few years but recently bought a new computer and would like to transfer my historical data.  Thanks to this website I found a way to download and install software on my new PC that reads the data card but when I try to import data nothing happens.  I export it fine (from the old PC).  It creates a CSV space delimited data file accessible by excel.  I have checked it and it seems a fair bit of data is there.  However, when I follow the procedure to import; the system never shows you file names, so you cannot select one.  What is the extension name it is looking for and why doesn't my old system create it correctly?

Ecneralc


RE: Transferring Historical Patient Files between 2 machines - jaswilliams - 09-30-2018

Ecneralc are you using resscan or sleepyhead to store your data once we know we can advise how to copy your data from one pc to the other