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+--- Thread: Can't import to OSCAR anymore? [no longer an issue, see post #11] (/Thread-Can-t-import-to-OSCAR-anymore-no-longer-an-issue-see-post-11)
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Can't import to OSCAR anymore? [no longer an issue, see post #11] - JenniferJuniper - 08-10-2020
I have been trying to track my stats, but my SD card will no longer import data into OSCAR. What am I doing wrong? When I insert it into my laptop, it comes up as a file tilted P-Series, but doesn't import any data. I started with OSCAR last month and had no problems whatsoever.
RE: Can't import to OSCAR anymore? - Crimson Nape - 08-10-2020
Do you have the card locked? They can go bad too.
RE: Can't import to OSCAR anymore? - JenniferJuniper - 08-10-2020
I have to unlock it to put it into the CPAP and lock it to put it into the computer, I think. That's what I did last month and it worked? It's still downloading a file to my computer, it just isn't importing.
RE: Can't import to OSCAR anymore? - Crimson Nape - 08-10-2020
You can leave it unlocked. OSCAR doesn't write anything to your card and your CPAP brand and model isn't effected by system volume information that a Windows O/S writes to removable devices.
RE: Can't import to OSCAR anymore? - JenniferJuniper - 08-10-2020
Locked or unlocked, doesn't matter. Does the same thing either way.
RE: Can't import to OSCAR anymore? - Crimson Nape - 08-10-2020
OK, let's try the process of elimination. Do you have another card that you can use to store your data?
RE: Can't import to OSCAR anymore? - JenniferJuniper - 08-10-2020
Yes, I'll put that in tonight and see what happens. Thank you!
RE: Can't import to OSCAR anymore? - Gideon - 08-10-2020
Make sure the card is unlocked when you put it in your machine
RE: Can't import to OSCAR anymore? - BB63 - 08-11-2020
Hi Jennifer,
I had a similar issue and found that OSCAR will only import data from the SD Card once each day (which runs from 12 Noon till 12 Noon). I was sleeping in several sessions per day because sometimes that's the only way I can sleep.
A forum member advised me of this limitation, it was NOT in the OSCAR docs. After I let the data accumulate on the SD Card, and only tried to import once per day, the problem went away.
I did check my SD card, and the data from previous sleep sessions was on the card-Oscar just wouldn't import the data files.
Hope this helps, Aloha,
AB
RE: Can't import to OSCAR anymore? - sawinglogz - 08-11-2020
That limitation is only for Resmed, not PRS1.
If you're still having issues, you can try Help > Troubleshooting > Create zip of CPAP data card and upload the resulting zip file to:
https://www.dropbox.com/request/6VeFzBXa4qZ37EgphL5b
and we can take a look.